DigiFarm is a FREE digital platform by Safaricom that provides smallholder farmers with convenient, one-stop access to essential agricultural services ā€” from discounted farm inputs and input loans to market access, insurance, and agricultural training.

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DigiFarm leverages Safaricom's mobile technology infrastructure to bring critical agricultural services directly to farmers' phones, making modern farming accessible to smallholder farmers across Kenya.

Six Core Services

DigiFarm provides farmers with access to six essential agricultural services through a simple mobile interface:

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Discounted Farm Inputs

Access quality seeds, fertilizers, and other inputs at discounted prices from trusted suppliers.

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Input Loans

Credit vouchers that can be redeemed to receive farm inputs, making farming more accessible.

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Agricultural Training

Learning information on livestock and crop management, best practices, and modern techniques.

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Market Access

Opportunities to sell produce at competitive rates directly through the platform.

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Insurance Services

Agricultural insurance options to protect farmers against crop failure and livestock losses.

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Farm Management

View and manage farm details, value chains, loans, learning progress, and insurance all in one place.

CoELIB's Implementation Role

Ground-Level Implementation Partner

Egerton University through CoELIB is an implementing partner for Rift Valley and Nyanza regions on crops and Dairy Value Chain. CoELIB ensures day-to-day interaction with farmers at ground level and timely delivery of farm inputs and feedback/recommendations are considered for continuous improvement.

Regional Focus

CoELIB implements DigiFarm across two key agricultural regions:

  • Rift Valley Region: Implementation focusing on both crop production and dairy value chain development
  • Nyanza Region: Comprehensive support for crop farmers and dairy producers

How to Register for DigiFarm

The DigiFarm services are completely FREE and farmers only need to register once to access all services. Registration is simple and can be done in two ways:

Two Easy Registration Methods

Method 1: Mobile App

  1. Download the DigiFarm app from Google Play Store
  2. Open the app on your phone
  3. Follow the on-screen instructions to register
  4. Complete the registration form with your details
  5. Accept the Terms and Conditions
  6. Submit your registration

Method 2: USSD Code

  1. Dial *944# from your phone
  2. Accept the Terms and Conditions
  3. Follow the on-screen instructions
  4. Provide the required registration details
  5. Complete the registration process
  6. Receive SMS confirmation

Registration Requirements

To register, farmers need to provide:

  • ID Number (National Identification)
  • County of residence
  • Sub-county location
  • Ward where farm is located
  • Value Chain(s) - crop types or livestock
  • Size of land (in acres)

Once registered, the farmer will receive an SMS confirming the registration and their unique DigiFarm Farmer Number.

Accessing DigiFarm Services

After successful registration, farmers can access all DigiFarm services anytime:

How to Access Services

1
Dial *944#

Use your registered phone to dial the DigiFarm USSD code

2
Select Service

Choose the service you want from the menu options

Available Services After Registration

Registered farmers gain immediate access to:

  • Discounted Farm Inputs: Browse and purchase quality inputs at reduced prices
  • Learning Resources: Access educational content on livestock and crop management
  • Credit Vouchers: Apply for and redeem credit to purchase farm inputs
  • Market Services: List and sell produce at competitive market rates
  • Farm Dashboard: View all your farms, value chains, loans, and learning progress
  • Insurance Options: Explore and purchase agricultural insurance products

The DigiFarm Advantage

DigiFarm transforms farming by bringing essential services directly to farmers' phones:

Why DigiFarm Works

  • Completely Free: No registration fees or subscription charges
  • One-Stop Platform: All essential agricultural services in one place
  • Mobile Accessibility: Works on any phone via app or USSD
  • Quality Assurance: Vetted suppliers and products
  • Credit Access: Financial support when farmers need it most
  • Market Linkages: Direct connection to buyers for better prices
  • Continuous Learning: Ongoing agricultural education and updates
  • Ground Support: CoELIB's on-the-ground implementation ensures timely delivery and farmer feedback

Impact on Smallholder Farmers

Through DigiFarm, smallholder farmers experience:

  • Reduced cost of farm inputs through discounts and bulk purchasing
  • Improved access to credit for agricultural investments
  • Better market prices through direct buyer connections
  • Enhanced farming knowledge and technical skills
  • Risk mitigation through insurance products
  • Increased productivity and farm income
  • Greater efficiency in farm management

CoELIB's Value Addition

CoELIB's role as the implementing partner adds critical value to the DigiFarm platform:

  • Day-to-Day Farmer Interaction: Regular engagement with farmers at the grassroots level
  • Timely Input Delivery: Ensuring farmers receive their orders when needed for planting seasons
  • Feedback Collection: Gathering farmer insights for continuous platform improvement
  • Technical Support: Providing on-ground assistance to farmers using the platform
  • Value Chain Expertise: Specialized knowledge in crops and dairy production
  • Quality Assurance: Monitoring service delivery and farmer satisfaction

Continuous Improvement

CoELIB's implementation model emphasizes continuous improvement through systematic feedback collection and responsive service delivery. Farmer recommendations and ground-level insights are regularly incorporated into platform enhancements, ensuring DigiFarm evolves to meet the real needs of Kenyan smallholder farmers.